Today, I can honestly say that I understand why some people buy medicaitons from those Internet pharmacies that don't require prescriptions!
Our medical insurance includes prescription coverage, and we're strongly "encouraged" to order our meds in 90-day supplies from their mail-order provider, Medco. In fact, we're so strongly encouraged that when we do order through Medco, our part of the cost is 25% of the prescription price; as opposed to the 50% we have to pay if we use local pharmacies for meds we take on a regular basis.
On June 30, I went to Medco's Web site and ordered refills of my Verelan PM and Singulair prescriptions. Over the weekend, I went to their site, and saw that the prescriptions weren't scheduled to ship until July 13. To make matters worse, I received an automated phone call this morning. The call informed me that shipment of my prescriptions had been delayed and instructed me to call customer service if I had less than a three-day supply on hand.
Given the fact that I'd taken the last of those meds yesterday, I called customer service. The agent estimated the delivery date to be July 20, 10 days away, and did a computer authorization for me to be able to pick up a 7-day supply at our local pharmacy. He said that was the best he could do.
Now, I'm not the best at math, but even I can tell that means I'd still be three days without medication. I wouldn't be concerned about some meds, but the Verelan PM is actually prescribed by three of my doctors for severe hypertension, coronary artery disease, and Migraine prevention. It's not just inconvenient for me to be out of that drug, it's potentially dangerous.
I emailed Medco's customer service department, and the only thing that was in their obviously copied and pasted email that hadn't been said on the phone this morning was that I could call one of their pharmacists of I have "any questions about the effects of missing doses of your medication." Well, I don't need to talk with a pharmacist to have that question answered. I've been very well educated by my doctors about the possible consequences of missing doses.
So, if you're making any decisions regarding insurance prescription coverage, and you have choices, I'd tell you to give careful thought before enrolling with Medco. Not only do they sometimes have problems with delays on delivery, they don't seem to be much concerned with the risks to patients of not having our medications.